s7win Privacy Policy

This page describes what we collect when you use s7win and how we keep that data protected. We at s7win gather personal information—email, phone number, name, and identity documents—to set up your account, process payments, and comply with anti-money-laundering obligations. We also record your gameplay activity, account balance, and transaction history so we can settle wagers, calculate withdrawals, and resolve disputes. Our privacy commitments are simple: we encrypt sensitive data, we do not share personal information with third parties except where required by law or payment processors, and we retain data only as long as your account remains active plus a brief regulatory hold period.

We operate s7win in multiple regions, which means our servers may sit outside your jurisdiction and your data may be processed by international payment providers. This policy explains how we handle cross-border data flows, what rights you have over your information, and how you can contact us if you have privacy questions.

This policy applies to all s7win users. By creating an account and using our platform—whether you access via mobile app, desktop browser, or any other interface—you agree to the data practices described here. If you do not agree, do not create an account.

What Information We Collect on s7win

We collect your email address, phone number, and full name when you register an s7win account. We use email for account recovery, notifications, and support communications. We use phone number for two-factor authentication if you enable it. We ask for your date of birth to verify your eligibility and comply with age-of-majority rules in your jurisdiction.

When you deposit or request your first withdrawal on s7win, we collect identity documents—a photograph of your national ID card (KTP), passport, or driver's licence, plus a selfie holding that document. We use these documents to verify that the account owner and payment recipient are the same person. We retain these documents encrypted in our secure systems for the duration of your account plus a regulatory hold period typically lasting several years after closure.

We log your gameplay activity on s7win—which games you play, your stakes, your wins and losses, the date and time of each session. We use this data to calculate your balance, settle withdrawals, and detect fraudulent patterns or account security breaches. We also track your login history and device information (browser type, IP address, approximate location based on IP) to help protect your account from unauthorized access.

Personal data

Email, phone, name, date of birth. Used for account setup and communication.

Identity documents

ID card photograph and selfie. Used for verification on first withdrawal; retained encrypted for regulatory hold period.

Payment information

Last four digits of bank account or wallet ID. Full credentials held by payment processors, not s7win.

Gameplay activity

Game history, stakes, results, balance changes. Used for settlement and fraud detection.

Device and login data

Browser type, IP address, approximate location. Used to protect account security.

How We Use Your Data on s7win

We use gameplay activity data to calculate your balance, determine wins and losses, and settle contested outcomes. We also use this data to detect account abuse—for example, if we notice rapid account creation followed by large deposits, we may flag the pattern as potentially fraudulent and request additional verification.

We use device and login data to protect your account. If we detect a login from an unusual location or device, we may notify you by email and ask for confirmation. This protects your account from unauthorized access.

We do not use your data for marketing unless you opt in via a separate consent mechanism. We do not sell your data to third parties. We do not use your gameplay history to profile you for behavioral targeting or manipulation.

Third-Party Processors and Cross-Border Data Flows

Our s7win servers are hosted in multiple data centers, some of which may be located outside Indonesia. When you use s7win, your data is processed by our service providers, which may include hosting providers, backup services, and support ticketing systems. These processors are contractually bound to keep your data confidential and use it only for the purposes we specify.

Payment processors—the companies that operate mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and the banking networks for online payment, e-wallet, mobile banking, and local payment—receive your payment information directly. These processors are separate entities with their own privacy policies. We recommend reviewing their privacy terms to understand how they handle your financial data.

We may disclose your information if required by law—for example, if a court order or government agency requests your data in connection with an investigation. We will notify you of such requests where legally permitted.

Your Rights Under Our s7win Privacy Policy

You have the right to request access to your personal data. We will provide a copy of the information we hold about you, including your identity documents, payment history, and gameplay records. You can request this through our support team, and we typically respond within thirty days.

You have the right to request correction of inaccurate data. If your name or address is misspelled in our system, we will correct it. Contact our support team to submit a correction request.

You have the right to object to how we process your data. For example, if you believe we are processing your location data unnecessarily, you can object. We will review your request and respond within thirty days.

You have the right to lodge a complaint with the data protection authority in your jurisdiction if you believe we have violated your privacy rights.

Cookies and Tracking Technologies on s7win

We use cookies—small text files stored on your device—to remember your login session, keep you authenticated while you browse s7win, and store your language preference. These cookies are essential to platform functionality. You can disable cookies in your browser settings, but doing so may prevent s7win from functioning correctly.

We also use web analytics tools to understand how users navigate our platform. These tools collect anonymized data about which pages you visit, how long you spend on each page, and whether you complete actions like deposits or withdrawals. We use this data to improve our s7win platform design and identify technical issues. This analytics data does not identify you personally—it is aggregated across all users.

We do not use third-party advertising cookies to track your behaviour across websites. Our s7win platform does not engage in cross-site tracking or retargeting.

How We Secure Your Data on s7win

We encrypt your personal data and payment information using industry-standard encryption protocols. Your password is hashed—we do not store it in plaintext. Identity documents are encrypted and stored in secure vaults separate from our main application servers. Your gameplay and balance data is backed up to encrypted offline storage.

Our s7win infrastructure is protected by firewalls, intrusion-detection systems, and regular security audits. We employ a dedicated security team that monitors for unauthorized access attempts and security vulnerabilities. We follow the OWASP (Open Web Application Security Project) framework for application security.

However, no security system is perfect. We cannot guarantee that your data will never be breached. If we discover a security incident affecting your personal data, we will notify you by email within thirty days as required by law. You will have the opportunity to take protective steps—for example, changing your password or monitoring your account for fraudulent activity.

How Long We Keep Your Data on s7win

We keep your personal data—email, phone, name—as long as your account is active. After you close your account, we retain this data for thirty days in case you wish to reopen it. After thirty days, we delete it.

We keep identity documents encrypted for a period typically lasting three to five years after account closure to comply with anti-money-laundering regulations. We cannot delete this data sooner without violating legal requirements.

We keep device and login data (IP addresses, browser information) for a period typically lasting ninety days. After that, older logs are purged from our systems to free storage space.

Contacting s7win About Privacy

If you have questions about our privacy practices, wish to request access to your data, or want to exercise any of your privacy rights, contact our support team. We are available in English and Indonesian via live chat and email. We typically respond to privacy requests within thirty days.

You can also submit a formal data-access request or deletion request through our account settings. Navigate to your account profile on s7win, select "Privacy and Data," and choose the request type. We will process your request and follow up by email.

If you are based in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta and have privacy concerns, our support team can assist in Indonesian or English.

Summary of Our s7win Privacy Commitments

We at s7win collect only the personal information necessary to operate our platform—your identity, contact details, and gameplay history. We encrypt sensitive data, we do not share it with third parties except where required by law or necessary for payment processing, and we delete it after regulatory hold periods. We give you access to your data, the right to correct inaccuracies, and the right to request deletion subject to legal hold requirements. Our cross-border data flows are necessary because our infrastructure spans multiple regions; we remain transparent about this practice.

Your privacy is a foundational trust issue. We take it seriously and have built our systems with encryption, access controls, and regular audits to protect your information. If you have questions or concerns about how we handle your data, our support team is available to discuss them.

This privacy policy is effective as of May 2026 and reflects our current data practices. We welcome your feedback and will update this policy if our practices change materially.